Plex Asks Me to Pay Again

The Plex for iOS app is available to download for free from Apple's App Store. While many features of the app are available to apply for gratis and users tin examination out all of the features, there are playback limitations when streaming from a Plex Media Server unless the app is unlocked.

Tip!: Premium features of a Plex Pass subscription nevertheless require a Plex Pass. Just unlocking the app doesn't grant access to Plex Pass features.

Note: Purchasing an activation in 1 app shop does not grant an activation when using other app stores. eastward.m. a purchase in iTunes doesn't transfer to Google Play or the Amazon Appstore.

Related Page: What are the features and limitations without unlocking the app?

The app can be unlocked in multiple ways, as detailed beneath.

Options to Unlock the App

To remove playback limitations when streaming from a Plex Media Server, y'all must unlock the app. This can exist washed in two main ways.

1. Plex Pass Subscription

Users with an active Plex Laissez passer subscription have free admission to the Plex for iOS app when using their Plex account. Free access to mobile Plex apps is 1 of the premium benefits of a subscription. If you already have an active Plex Pass subscription, merely sign in to the app using the corresponding Plex account and the app volition recognize it.

If y'all don't have an active subscription and desire one, you can either purchase it through our website or in the app via the activation window popup. If yous purchase through the app, all billing will exist done through the respective app store.

Be aware that if your subscription expires and so gratuitous access to the app volition finish.

Related Page: Free Access to Plex Apps
Related Page: Purchasing a Plex Laissez passer Subscription Through iTunes

Members of a (Plex Pass) Plex Home

If your Plex account is a member of a Plex Habitation and the admin of the Plex Habitation has an agile Plex Pass subscriptoin, that will also unlock the Plex for Android app for y'all, while you remain in the Plex Home. To do so, simply sign in to the app using your Plex business relationship.

Related Page: Plex Home

2. I-Fourth dimension Purchase in the App

Users who don't have a Plex Pass subscription—and aren't interested in a subscription—can unlock Plex for iOS through a simple, former purchase.

The purchase is tied to your Apple ID. Y'all can download and utilize on whatever iOS device, when using the Apple tree ID that made the original purchase. The purchase does not extend to a different Apple ID, nor does information technology extend to other app stores, such as Amazon or Google Play.

Alert!: Doing the in-app purchase of Plex for iOSdoes non give you a Plex Pass subscription; it only unlocks the app itself to remove the playback limitation. If y'all want a subscription, get Plex Pass on our website or through the app and then sign into your business relationship in the app instead.

To unlock Plex for iOS through the one-time purchase in the iOS Shop:

1. Use the Activate button at the lesser of the activation screen
2. A buy window will appear to permit you corroborate the in-app purchase

Warning!: In-app purchases cannot be refunded, and so we encourage you lot to exam the functionality of the app prior to purchasing!

Family unit Sharing

The former, in-app activation too work's through Apple's "Family Sharing". If the activation was purchased by the Family Sharing admin account, then it will be bachelor to other members of the family, too.

To make use of the buy on other family fellow member devices and accounts, you will need to use the Restore Purchase button within the Plex app, equally outlined below.

Related Page: Can I use the in-app purchase with Family Sharing?
Related Page: Apple tree: Family unit Sharing

Previous Purchase

If you lot purchased the app in the past and have since reinstalled information technology on your device (or restored from backup), you will demand to do a Restore Purchase so that Apple's App Store can validate the buy.

1. On the activation screen, employ the Restore Purchase push button at the lesser.
2. You may then exist prompted to enter your Apple ID credentials, later on which the app volition verify your previous purchase and the app will exist unlocked (if a previous purchase is found).

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Last modified on: February 1, 2021

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Source: https://support.plex.tv/articles/205556278-unlocking-or-activating-plex-for-ios/

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